Diagnostics: Event logs

A time, an exact message and a repeatable symptom make a better support report.

Start with these observations

  1. Write down when the problem happened.
  2. Keep the exact error text rather than a guess about its cause.
  3. Remove account names and private network details before sharing a report.
Report an article issue

Official reference

Microsoft: Wi-Fi connection issues

These starting checks use published documentation. They are not a diagnosis of your hardware.