PC Fieldnotes

Wi-Fi: No internet

Being connected to Wi-Fi does not always mean the internet is reachable.

Start with these observations

  1. Check the connection status in Windows.
  2. Try another website to see whether the problem is limited to one service.
  3. Compare another device on the same Wi-Fi network.
Continue with the next check

Official reference

Microsoft: Wi-Fi connection issues

These starting checks use published documentation. They are not a diagnosis of your hardware.

Related guides & tools

IDTitleSummaryStatus
T002Guided Wi-Fi checkCompare connection status and another device to choose a useful next check.Guided check

Written guides for this topic are still being prepared.